HairSellOff User Agreement and Terms of Use

The following document outlines and dictates your usage, relationship with, and the rules of HairSellOff. By visiting and using this website you are agreeing to do so in accordance with the HairSellOff User Agreement and Policies.

HairSellOff makes every effort to provide a safe, easy to use and enjoyable marketplace for users and the rules set out in this statement are part of our effort to do that. They are not intended to prevent trade. Remember we are here to help should you need us please get in touch

About Hairselloff

Using HairSelloff

Listing Conditions

Purchasing Conditions

International Transactions

Delivery Options



Transactions Between Buyers and Sellers

Relationship With HairSellOff

Your Account

Abusing HairSellOff

Legal Disputes

Disclaimer of Warranties and Liability of Information

Content & Copyright Infringement

  • About HairSelloff

HairSelloff is a marketplace that allows users to offer, buy, sell and trade hair and related products worldwide.

HairSellOff does not own anything listed or sold through HairSellOff. The contract for the sale is between the buyer and seller.

While we provide guidance it is solely informational and you may decide to follow it or not. HairSellOff does not review users’ listings or content. While we may help facilitate the resolution of dispute, HairSellOff does not guarantee the existence, quality, safety or legality of, items listed, the truth or accuracy of users’ content, the ability of buyers to pay for items, the ability of sellers to sell items, or that a buyer or seller will actually complete a transaction or return an item.

Sellers must always have a valid payment method (usually PayPal) on file with HairSellOff. You authorise HairSellOff to charge your chosen payment method in accordance with this User Agreement and any applicable billing agreements. This includes, but is not limited to, amounts owed for HairSellOff fees and reimbursements. HairSellOff will notify you of these charges. HairSellOff reserves the right to seek reimbursement through other means plus any additional costs incurred by HairSellOff in seeking reimbursement.

HairSellOff Money Back Guarantee, if a seller chooses or is required to reimburse the buyer or HairSellOff because a case is resolved in the buyer’s favour, we may:

  1. remove funds from the seller’s PayPal account to reimburse the buyer for the cost of the item and the original postage cost in accordance with the seller’s authorisation provided to us under this User Agreement; or
  2. where there are insufficient funds in the seller’s PayPal account, directly refund the buyer for the cost of the item and the original postage cost, and, in this case, the seller must reimburse us in full, and in a timely manner, for an amount equivalent to the sum we paid to the buyer.

Where the seller is found at fault, we will notify the seller and charge the reimbursement amount to the seller’s chosen payment method, or invoice the seller for the reimbursement amount.

  • Using HairSellOff

In connection with using or accessing HairSellOff or our related services you will not:

-sell any counterfeit items or infringe the copyright, trademark or other rights of third parties.

-post false, inaccurate, misleading, defamatory, illegal or libellous content;


-upload content or items in inappropriate categories or areas on our sites;

-breach or circumvent any laws, third-party rights or our systems or policies;

-use our services if you can not form legally binding contracts, for example if you are under 18.

-fail to deliver items sold by you, unless you have a valid reason as set out in the HairSellOff policy.

-interfere with any other user’s listings;

-attempt to undermine our feedback or ratings systems

-transfer your HairSellOff account to another party without our consent;

-distribute spam, unsolicited messages or viruses

-use the contact information of users for any purpose other than specifically in relation to HairSellOff.

-use any automated means such as robots, spiders, scrapers to access our services, interfere with the working of our services, or impose an unreasonable load on our infrastructure.

-infringe any intellectual property rights that belong to or are licensed to HairSellOff. Some, but not all, actions that may be infringement are reproducing or preparing derivative works from content that belongs to HairSellOff or someone else;

-infringe any Intellectual Property Rights that belong to third parties in relation to HairSellOff


-commercialise any HairSellOff application or any information or software associated with such application;

-harvest or otherwise collect information about users, such as email addresses through HairSellOff

-circumvent any technical measures we use to provide our services.

-attempt to bypass the HairSellOff marketplace by providing payment details (directly such as your PayPal email address), or exchanging payment in person. All sales must be completed through HairSellOff.

If you are trading as a business on HairSellOff, you must comply with all applicable laws relating to online trading.


By using HairSellOff you agree you accept this User Agreement. You can cancel this User Agreement under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. We may recoup the cost of any Services provided up to the point of cancellation.


You are not allowed to complete transactions starting on HairSellOff outside of HairSellOff. If we believe you are violating the policy on buying or selling outside of HairSellOff, you may be subject to a range of actions, including limited buying, selling, account suspensions, and/or fees.

If you are a seller and you offer or reference your contact information or ask for the buyer’s contact information in the context of buying or selling outside of HairSellOff, you will be liable for all final fees in consideration.

We may cancel accounts or modify or discontinue our services.


Additionally, we reserve the right to vary or stop any of our services to anyone for any reason and/or period of time, at our discretion.

  • Listing Conditions
When listing an item, you agree with HairSellOff’s listing rules and selling policies and that:
  • -you are responsible for the accuracy, content and legality of the item and content listed and agree to list in accordance with the prohibited and restricted items policy
  • -your listing may not be searchable/listed immediately.
  • -you are responsible for all taxes (including but not limited to penalties, fines, charges, or late payment interest) for your sales related to HairSellOff. To the extent possible under English law, you shall pay to us as a debt on demand all costs incurred by us, including but not limited to tax, penalties and interest, levied by any competent tax authority due to your failure to provide a valid VAT registration number and/or your failure to pay any such taxes, penalties or interest.
  • -you will be subject to selling and payment processing fees as set out in our section on fees within this policy.
  •  -content that violates any of HairSelloff’s policies may be modified or deleted at our discretion;
  • -HairSellOff may revise product data associated with listings to supplement, remove, or correct information;
  • -Your listing may appear in various sections of the website and related HairSellOff sites including search and social media channels.
  • -meta-tags and URL links that are included in a listing may be removed or altered so as to not affect third party search engine results;
  • -we may provide you recommendations when creating your listings.
  • Purchase Conditions
When buying an item, you agree to comply with the rules for buyers and that:
  • -you are responsible for reading the full item listing before making a bid or commitment to buy;
  • -you enter into a legally binding contract to purchase an item when you commit to buy an item, or if your bid/offer is otherwise accepted;
  • -you complete payment through HairSellOff by checking out with the item. Do not attempt to pay the seller directly.
  • International buying, selling and translation

Be aware that HairSellOff is a global hair trade marketplace. Items for sale are located all over the world and buyers are located all over the world. Sellers and buyers are responsible for complying with all laws and regulations applicable to international sales, purchases, and postage of items. 

  • Delivery Options

There are various delivery options offered by HairSellOff and vendors to buyers. There are several delivery options available for sellers. Buyers and sellers need to be aware that there may be a shipping cost applied to any item. All costs will be made clear and applied before checkout. For information on delivery and shipping please see:


  • Returns

Sellers can create their own rules in regards to returns and refunds under certain circumstances.  

You authorise HairSellOff to request PayPal to reverse the refund amount (in the same or other currency) from your PayPal account. If the buyer returns an item because it does not match the listing description, sellers will  usually be responsible for return postage costs.

Sellers authorise HairSellOff to charge you for return postage charges or refunds.

  • If a transaction is cancelled and you choose to refund the buyer you authorise HairSellOff to request PayPal to reverse the refund amount (in the same or other currency) from the seller’s PayPal account, to the buyer. 
  • Fees

Fees for using HairSellOff and our services are listed on our Fees Page. We may change our fees, or introduce new fees from time to time any changes will be announced and you’ll be notified in advance.


If you are a seller, you are liable for transaction fees arising out of all sales made, even if sales terms are finalised or payment is made outside of HairSellOff.


You are required to have a payment method on file when selling on HairSellOff. If your payment method fails, we may collect any fees owed by charging other payment methods on file and retaining collection agencies or legal counsel.

We may display third party advertisements (including links and references thereto) or other content on any part of the website at our sole discretion.

  • Transactions Between Buyers and Sellers

Transactions between buyers and sellers usually takes place through PayPal. does not represent either the seller or the buyer in specific transactions, does not control, and is not liable or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on HairSellOff, the ability of the sellers to complete a sale or the ability of buyers to complete a purchase. 

Users are hereby made aware that there may be risks of dealing with other users acting under false pretences. HairSellOff employs various safety measures but because user verification on the Internet is difficult, we cannot and do not confirm each User’s purported identity. Always use common sense when making any transaction.


Buyers and sellers using HairSellOff assume all risks of conducting any purchase or sale transactions. Buyer and sellers accessing or using the HairSellOff website fully assume all risks of liability or harm of any kind arising and relating to the products or services on HairSellOff. is not liable or responsible for any damages, liabilities, claims, harm, costs,  inconveniences, business disruptions or expenditures of any kind that may arise a result of or in connection with HairSellOff.


Buyers and sellers are solely responsible for setting out and performance of the terms and conditions of the transactions conducted on, through HairSellOff without limitation.


Users agree to provide all information and materials that may be required by in relation to your transactions conducted on, through or as a result of use of the website. HairSellOff has the right to terminate or suspend any account without liability for any losses or damages including third party losses.

In the event of any disputes users agree to release and indemnify (and our affiliates, agents, directors, officers and employees) from all actions, claims, costs, demands, expenses and damages (including without limitation any actual, special, incidental or consequential damages).

  • Relationship with HairSellOff

Hairselloff is merely a marketplace which facilitates buying, selling, trading between users, but is not responsible or accountable in any way for the transactions or sales. HairSellOff does not own and is not liable for any items traded through the HairSellOff website and our related services. 

We may display third party advertisements (including links and references thereto) or other content on any part of the website at our sole discretion.


You acknowledge, agree, and understand that HairSellOff is not party to the relationship or dealings between buyer and seller.

Without limitation, Users are solely responsible for:


-ensuring the legality and accuracy of any User Content,

-Users are responsible for evaluating and determining the suitability of any item for sale.


You further understand, acknowledge and agree that you are solely responsible for assessing whether to trade with another User and for verifying any information about another User.

HairSellOff does not guarantee or make any representations in regards to the accuracy of any listings, content or products for sale. HairSelloff can always verify feedback or information provided by Users about users; and can not always vet or otherwise perform background checks on users. You acknowledge, agree, and understand that HairSellOff does not supervise, direct, control, or evaluate users or their products, or content, and is not responsible for any transaction. HairSellOff makes no representations about and does not guarantee, and you agree not to hold HairSellOff responsible for, the quality, safety, or legality of products sold or the qualifications, background, or identities of Users; the ability of sellers to deliver services, the ability of buyers to pay for services; User Content, statements or posts made by Users; or the ability or willingness of a user to actually complete a transaction.


You further acknowledge, agree, and understand that: 

-you are not an employee of HairSellOff, or eligible for any of the rights or benefits of employment

-HairSellOff does not and will not have any liability or obligations from you or other Users;

-HairSellOff does not asses the quality or deadlines  of sales, delivery or services and does not dictate how users choose to perform services;


Without limiting the foregoing paragraph, you expressly acknowledge, agree, and understand that: 

-HairSellOff does not have any liability or obligations related to your usage, your selling or buying, or using of our services. 

-HairSellOff does not provide the premises at which the users or members perform the work; 

-HairSellOff makes no representations as to the reliability, capability, or qualifications of any HairSellOff user/member or the ability or willingness of users to make payments, or fulfil any obligations to other members, and HairSellOff disclaims any and all liability relating thereto.

Nothing in this User Agreement is intended to stop, discourage or prohibit any User from engaging in business activities or providing any services. HairSellOff Users are free at all times to engage in business activities and services and are encouraged to do so.

  • Your Account

You need a HairSellOff account in order to buy or sell on HairSellOff.

If you’re a seller you always need an active payment method connected to your account.

You are responsible for maintinaing the confidentiality and security of your account and account password. You agree to accept responsibility for actions/activities that occur under your account. If you are under 18 you can use HairSellOff with the involvement of a parent or guardian.

HairSellOff reserves the right to refuse service, terminate/cancel accounts, terminate your rights to use HairSellOff website and services, remove or edit content, or cancel orders in its sole discretion.

  • Abusing HairSellOff

Without limiting other options, we may choose to terminate use and access to services if we believe you are abusing HairSellOff or acting inconsistently with the letter or spirit of this User Agreement or any of our policies.

If the case of a dispute between you and HairSelloff, please first contact us directly to seek a resolution by contacting support. We will aim to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. Any matter arising under or in connection with this User Agreement shall be governed and construed in all respects by the laws of England and Wales. You and HairSellOff both agree to submit to the non-exclusive jurisdiction of the English courts.

HairSellOff websites, services, information, content, materials, products and other services made available to you through HairSellOff are provided on on an “as is” and “as available” basis, unless otherwise specified. You expressly agree that your use of HairSellOff and associated services is at your sole risk.

HairSelloff makes no representations or warranties of any kind, express or implied, as to the operation of HairSellOff and the information, content, materials, products and services included or made available to you through HairSellOff.

To the full extent permissible by law, HairSellOff disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for purpose.

HairSellOff does not warrant that all products, services, materials, or information through HairSellOff are free of viruses or harmful components.  

To the full extent permissible by law, HairSellOff will not be liable for any damages of any kind arising from the use of HairSellOff or any associated services.The

  • Content & Copyright
HairSellOff has non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to use the content uploaded to HairSellOff (including, without limitation, creating and using derivative works), and you authorise us to exercise any and all trademark, copyright, publicity, or other intellectual property rights you have pertaining to the content in any media now or in the future. Further, to the fullest extent permitted under applicable law, you promise not to assert such rights or other intellectual property rights you have in the content against us, our sublicensees or our assignees. We may offer content (including images, descriptions and specifications) that are provided by third parties. You may use your content solely in your HairSellOff listings during the time your listings are on HairSellOff. We try to offer reliable information, but can’t promise that all content provided through HairSellOff is always available, accurate, complete and up-to-date. You agree that HairSellOff isn’t responsible for examining or warranting listings or content provided by third parties, and that you will not hold or attempt to hold us or our product data providers liable for inaccuracies. You agree to ensure that the content directly associated with your listings is and remains accurate, and that you continue to fully comply with this User Agreement and all HairSellOff policies. HairSellOff logos, designs and phrases, service marks, or trade dress may not be used unless expressly authorised by HairSellOff  in writing. If you believe your content has been copied in a way that constitutes copyright infringement please report to us here »

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