Below is the FAQ for Sellers. For the Buyer FAQ please click here

What Is HairSelloff?

HairSelloff is a marketplace platform where buyers and sellers trade unprocessed hair,  hair extensions, hair products, accessories, and everything hair online! As a seller you can sell hair accessories, products or your own hair even if it’s still on your head!

How much does it cost to sell?

Listing is free but if it sells HairSellOff takes a commission. See our Fees Guide

Which countries can I ship to?

You can ship to any country where PayPal operates. For a list of all countries you can ship to please see: Country List
Remember you may need to enable PayPal USD currency in your PayPal account.

How Do I add pictures to my listing?

Click the “Upload a Product Cover Image” box from your edit product page to add a main image. Click the plus sign underneath to add further gallery images. We recommend you do not send photos directly to buyers. Instead always upload them to your HairsellOff listing.

Where can i see my potential earnings for each sale?

You should be able to see this while creating your listing but you can also check from your vendor dashboard under products in the earning column: https://www.hairselloff.com/dashboard/products/

Can I offer a discount or reduced price?

You can set a sale price by editing your product details: https://www.hairselloff.com/dashboard/products/ Or create a discount code here: https://www.hairselloff.com/dashboard/coupons/

How do I link my PayPal account?

You can link your PayPal account when signing up or by adding your PayPal email here: https://www.hairselloff.com/dashboard/settings/payment/

How to enable USD in PayPal account?

You will find an option when logging in to your PayPal account. You must add USD as an accepted currency. 

How Do I list my Hair for Sale?

Create an account and then a listing for your hair or hair product. Check out our Quick Guide to Selling Guide

Which countries can I sell from?

You can sell from any country where PayPal operates. For a list of all countries you can sell from please see: Country List Remember you may need to enable PayPal USD currency in your PayPal account.

How do I add my location?

You must add the country you are selling from when signing up. You can also do so from here when logged in:  https://www.hairselloff.com/dashboard/settings/store/

Can I advertise my hair for sale elsewhere?

No. Sales on HairSellOff are automatic. If you only have one item and it sells you could end up with a disappointed buyer and a refund fee

A Buyer has requested additional pictures of my hair?

We recommend you do not send photos directly to buyers. Instead always upload them to your HairsellOff listing.

Once I receive an order, where do I ship?

You should receive the address in the order email and also in PayPal under the payment. You can print the address packaging label from your Paypal account. For more information see: How to Cut, Package & Ship Raw Hair

How to package raw hair?

Before cutting the hair secure both ends with hair bands. Once cut leave the bands in place and store in a sealed bag, then post using a padded mailer or envelope. Always use recorded and insured delivery, for more information see: How to Cut, Package & Ship Raw Hair

I’ve sold my hair but it’s still listed on HairSelloff – how can I remove it?

As soon as your hair is unavilable for purchase through HairSEllOff it needs to be removed otherwise it can still b epurchased and you will incur fees.  Head to your products dashboard and click edit under the now unavailable item: https://www.hairselloff.com/dashboard/products/ 

Uncheck ‘Enable Product Management’ and put to ‘out of stock’. Your listing will still be on the website but as ‘out of stock’. If you need help contact us.

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